In October 2001, All Horizons Travel, Inc. left the Rancho Shopping Center where the agency had been for twenty-five years, and joined the Los Altos Merchants in taking up new offices at 160 Main Street in the same block as the Town Crier Newspaper.

Maureen and Roy Jones have been Los Altos residents for the past 35 years. Roy was President of a Silicon Valley corporation and recently retired to join Maureen in running her company which is made up of five travel agencies in one corporation. The Corporate Department under Vice President Paul Kowalewski, with 20 + years travel experience handling business travel, incentive and meeting planning. The Leisure and Cruise Departments and our Groups Department (O Solo Mio Singles Travel) are under the management of MariAnn Robson with over 22 years experience. The Accounting Department is headed by Shannon Murphy, who was Roy’s Corporate Controller for over 15 years. She is also our Spa and Ski specialist. All departments are staffed with thirty world traveled professionals with degrees from Stanford, Michigan, U.C. Berkley, Washington, U.C.L.A. and U.S.C. to name a few distinguished universities.

Roy is a native of Southern California, a graduate of U.S.C., a retired Colonel in the U.S. Marine Corps. He is active in Los Altos Rotary and is a member of the Board of Directors of the Los Altos Chamber of Commerce. Maureen, a native of Great Britain, has five degrees and is a specialist of 39 different countries and has been to over 100. She was previously Vice President of Administration for a Silicon Valley Fortune 500 corporation.

The cruise staff have their Master’s Degrees in cruising which means they are specialists in over 131 different cruise ships and are also Small Ship Certified. They are also Walt Disney experts on their new cruise line, as well Disneyworld and Disneyland specialists. Our Leisure Department has specialists in over 39 countries including Australia, New Zealand, Scotland and others. The agency has instant ticketing and reservations available on Rail Europe and is one of very few ticketing locations in the Bay Area. The staff are members of most major travel organizations including PATA (Pacific Asian Travel Association), ASTA (American Society of Travel Agents), ARTA (Association of Retail Travel Agents) and Travel Professionals. Maureen writes a weekly travel column in the Los Altos Town Crier weekly newspaper. As well as in three travel industry newsletters.

The agency has won many awards for excellence including nine Opal Awards, the highest honor ever won by a single agency by the Australian Tourism Commission for superb knowledge of “Downunder”. All of the staff take annual inspection tours of the Hawaiian Islands and are experts on their properties. The agency is a member of Signature Travel Network which enables us to obtain upgrades, discounts and priority treatment for our clients due to the volume of sales.

Here are some facts that have been completely ignored by the media. Travel agents sell 80% of all airline tickets, 95% of all cruises, 80% of all vacation packages and 55% of all hotel and car rentals. The internet is a great tool but it cannot replace the role of the travel professional. Professional counselors assist clients in ways no web site ever can. These clients have done their homework. They know what they want and understand the benefits of booking with a travel professional who has been there. Fact: All the internet websites sold $649 million in airline tickets in May 2007 while the Travel Agents sold $6.9 billion. Travel Agents charge service fees just like all the other internet travel websites. Agency fees are often lower, and you are getting an impartial price and service options. Without a travel agent, you are on your own and your credit card is not secure.

The staff would be delighted to be of service to you. Go in and visit them and get a new brochure for 2007 and advice on planning your next dream vacation..