All Down Under Travel understands that privacy is important to you. If All Down Under Travel communicates with you by email, it is also bound by the CAN-SPAM laws (United States of America)

This Privacy Policy applies to All Down Under Travel’s handling of personal information. Section 5 contains specific provisions relating to online privacy (this applies to personal information that is collected through the All Down Under Travel website).

What Personal Information Does All Down Under Travel Collect?

The types of personal information that we collect will depend on the nature of your dealings with us. For example, we may collect personal information directly from you when you:

• subscribe to a newsletter or register to receive information through All Down Under Travel’s website;
• apply to attend a All Down Under Travel event, or enter a promotion at such an event;
• have business dealings with us;
• or if you volunteer personal information to us.

In each case, we only collect the personal information that we need to carry out that specific functions. For example: if you are a traveler who registers to receive electronic newsletters from us we will collect your name, address, email address, age group and information about what type of vacation you are looking for. This is so we can make sure we can provide you with material which is likely to be of the most interest to you.

How do we use Personal Information?

We need to collect personal information so that we can provide you with the information or services you have requested.

The particular purpose for which we collect personal information will either be explained when we collect that information, or will be obvious from the context in which it is collected. We will obtain your consent if we want to use personal information for any other purpose.

If we use your personal information to send you information by email (including e-newsletters), we will comply with the CAN-SPAM laws and always give you an opportunity to “unsubscribe”.

Will Your Personal Information be Given to Anyone Else?

All Down Under Travel makes only limited disclosures of personal information. Examples of these disclosures are explained below.

All Down Under Travel does share personal information that it has collected with our parent company All Horizons Travel, Inc. We may also disclose personal information to service providers who help us operate our business (eg IT consultants, publishing houses). If All Down Under Travel engages service providers, we require those contractors to comply with contractual privacy obligations that reflect All Down Under Travel’s own strict privacy policy.

Security of Personal Information

All Down Under Travel takes security of personal information seriously.

Most electronic records of personal information collected by All Down Under Travel are stored in databases and hosted in our offices or in our secure co-location facility. In each case, our IT systems are protected by appropriate IT security measures.

If you do not want your personal information to be stored in our databases, please don’t provide us with your personal information. If you have dealt with All Down Under Travel in the past, and don’t want your personal information stored, you can ask to be removed from our databases at any time (using our contact information found at the end of this document).

We also require our staff to ensure that paper records containing personal information are stored securely. All Down Under Travel’s personnel are bound by confidentiality obligations as a condition of their employment, and this extends to ensuring that personal information collected by All Down Under Travel is kept confidential.

Online Privacy Issues

If you use All Down Under Travel’s website, you consent to the terms and conditions set therein. This includes consenting to the terms of this privacy policy.

You can visit All Down Under Travel’s website without telling us who you are or revealing any personal information about yourself. However should you choose to register to receive our publications or to attend an event, we will need to collect some personal information from you. At the time of collection, we will seek your permission to send you further electronic communications. If at any time after submitting your personal information to us you would no longer like to receive information from us, simply follow the ‘unsubscribe’ directions at the end of any email communications you receive, or contact us using the contact details found at the end of this document.

No attempt will be made by All Down Under Travel to identify website users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by All Down Under Travel.

In general on All Down Under Travel’s website, IP addresses (the Internet address of a computer) are logged to track a user's session while the user remains anonymous. We analyze this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. We do not link your IP addresses to anything that identifies you. In those limited cases where session information is not anonymous, All Down Under Travel will provide notice of the practice and an opportunity to ‘opt-out’.

When we receive information about your session or about you, we may also use it for research or to improve our site and the services we offer you.

a) Cookies

Some All Down Under Travel web pages use ‘cookies’, which are small files that may be placed on your hard disk for record-keeping purposes. A cookie helps us remember who you are. Cookies can make your subsequent visits to the web page simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information.) A server cannot find out a name or email address, or anything about a user's computer, by using cookies.

b) Online Security

Please be aware of inherent risks associated with the transmission of information via the Internet. All Down Under Travel cannot guarantee or warrant the security of any personal information you submit to this website. If you have concerns in this regard, All Down Under Travel has other ways of obtaining and providing information. Normal mail, telephone and fax numbers are available and listed on the website.

All Down Under Travel strives to ensure the security, integrity and privacy of personal information submitted to our sites, and periodically updates its security measures in light of current technologies.

All Down Under Travel may be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party sites do not constitute sponsorship or endorsement or approval of these sites. Visitors to those sites should refer to their separate privacy policies and practices.

Additional Information

If you have any questions about this Privacy Policy, or if you wish to make a complaint about how All Down Under Travel has handled the personal information about you, please contact us, using the contact details below:
By E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  
By Snail-mail: 160 Main Street, Los Altos, CA 94022
By Telephone: 800.535.5757

All Down Under periodically reviews its Privacy policy and reserves the right, at its discretion, to modify or remove portions of this policy at any time. Policy updated: July 2007